Family Support
When someone is living with a serious illness, the journey affects far more than just the patient. Our Family Support looks different for every family. Whether it's offering emotional guidance, helping reconnect loved ones or assisting families in accessing the right resources,
our social workers are committed to walking alongside each family
with compassion and care.
Caring for the whole family, every step of the way.
How We Support Families
A serious illness can bring uncertainty, difficult decisions and unexpected challenges.
Our experienced social workers walk alongside patients and their loved ones,
providing emotional support, practical guidance and helping families
access the resources they need.
Whether it's offering a listening ear, connecting families with community resources
or helping them navigate difficult conversations, we're here to ensure no one
has to face the journey alone or uncertain.
Our role is to walk alongside patients and their loved ones,
offering support that is tailored to each family's unique circumstances.
How can we help?
Emotional Support:
Providing compassionate support for patients and family members during difficult times.
Family Guidance:
Helping families navigate changing roles, conversations and decisions
as a loved one's illness progresses.
Practical Assistance:
Connecting families with available resources and support services within the community.
Home Visits:
Our social workers provide support in the home when needed,
helping families in the environment where they feel most comfortable.
Caregiver Support:
Supporting those who care for loved ones by offering guidance,
encouragement and practical advice.
Holistic Care:
Looking beyond the illness to support the emotional, social and practical wellbeing
of the entire family.
More Than Support
Sometimes support means sitting quietly and listening.
Sometimes it means helping a family navigate difficult decisions.
Sometimes it means reconnecting loved ones, finding practical solutions or helping
someone access the assistance they need.
Every family is different, and our approach is always centred on compassion,
dignity and respect.
Frequently Asked Questions
Who can receive Family Support?
Family Support is available to patients receiving care through Sungardens Palliative Care
and their loved ones.
What does a social worker do?
Our social workers provide emotional support, practical guidance, home visits
and help families access community resources and services.
Can family members contact you directly?
Yes.
Family members are welcome to contact our team if they have
questions or need support.
How do I arrange support?
Simply contact our team by phone or email
and we'll guide you through the next steps.
Contact Us
You don't have to walk this journey alone.
Whether you're looking for information for
yourself or someone you love, we're here to help.
Our team is ready to answer your questions
and guide you through the next steps.
